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CCleaner not working after update

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CCleaner stopped working on both of my computers after the recent update. Both computers run windows 10 and are up to date. I have tried uninstalling and reinstalling but have the same problem. I have the free version on my laptop and Pro on my PC. Is there a fix for this bug?

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Some users are having issues with v5.65 that seem to be due to antivirus programmes not recognising it yet.
Trend Micro seems to be a particular problem, and possibly McAfee.

Hopefully this may calm down in a few days as the AVs update their definitions.

If you are one of the affected users then for now we suggest re-installing and using a previous version, v5.64 or v5.63, which can be found under 'Older Versions' on the right of: https://filehippo.com/download_ccleaner/

Note that you will have to use the older version in Free mode.
If you register an older version then it will immediately update itself, leaving you were you were at the start.

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21 hours ago, Amoore007 said:

I can not open CCleaner. I'll take your advice and wait it out.                   Using Micro trend.  3-26-2020

This is a known issue with trend micro. Try a Whitelist ccleaner in trend micro.  You'll need to consult with trend micro on how to do that.

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On 27/03/2020 at 04:48, nukecad said:

Some users are having issues with v5.65 that seem to be due to antivirus programmes not recognising it yet.
Trend Micro seems to be a particular problem, and possibly McAfee.

Hopefully this may calm down in a few days as the AVs update their definitions.

If you are one of the affected users then for now we suggest re-installing and using a previous version, v5.64 or v5.63, which can be found under 'Older Versions' on the right of: https://filehippo.com/download_ccleaner/

Note that you will have to use the older version in Free mode.
If you register an older version then it will immediately update itself, leaving you were you were at the start.

 

On 27/03/2020 at 04:48, nukecad said:

Some users are having issues with v5.65 that seem to be due to antivirus programmes not recognising it yet.
Trend Micro seems to be a particular problem, and possibly McAfee.

Hopefully this may calm down in a few days as the AVs update their definitions.

If you are one of the affected users then for now we suggest re-installing and using a previous version, v5.64 or v5.63, which can be found under 'Older Versions' on the right of: https://filehippo.com/download_ccleaner/

Note that you will have to use the older version in Free mode.
If you register an older version then it will immediately update itself, leaving you were you were at the start.

 

On 27/03/2020 at 04:48, nukecad said:

Some users are having issues with v5.65 that seem to be due to antivirus programmes not recognising it yet.
Trend Micro seems to be a particular problem, and possibly McAfee.

Hopefully this may calm down in a few days as the AVs update their definitions.

If you are one of the affected users then for now we suggest re-installing and using a previous version, v5.64 or v5.63, which can be found under 'Older Versions' on the right of: https://filehippo.com/download_ccleaner/

Note that you will have to use the older version in Free mode.
If you register an older version then it will immediately update itself, leaving you were you were at the start.

Upgrading Trend Micro Security software to the latest version.   Chrome Operating System is currently incompatible with the Trend Micro Software.
Refer https://tinyurl.com/sgbpy3a

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