All cookies deleted

[Albert Delahaye 0]

When I start "Status control" and if I don't skip the privacy control all cookies, even those I want to keep are erased.

Kind regards.

 

[nukecad 0]

"Status control"? Where are you seeing that in CCleaner?

Please explain a bit more what you are meaning.

[Albert Delahaye 0]

When opening CCleaner

See file in attachment.

 

CCleaner_when_started.docx

[hazelnut 2]

@nukecad

Attachment is safe. 

[nukecad 0]

Ah OK, I see the misunderstanding.

Health Check has a simplified user interface, and what it cleans follows it's own cleaning rules.

The Ticking/Unticking of things (such as Firefox components) in the Custom Clean area are settings for Custom Clean only.

The Custom Clean Settings are not, and will not, be used by Health Check.
You cannot change the settings that Health Check will use.
Health Check will always use it's own built-in cleaning rules each and every time that you run it.
Look at the Icons -
Custom Clean icon has a little 'settings' cogwheel to show you can change it's settings, - Health Check icon doesn't because you can't change it's settings.

If you want more control of just what is cleaned or not by ticking/unticking the Custom Clean options then you have to use Custom Clean itself to clean.

To change which method CCleaner uses as the default, and so for any scheduled cleans, go to Otions>Settings and change the 'CCleaner Home Screen'.

[Albert Delahaye 0]

Thanks.

Kind regards.