Just opened ccleaner Pro version and it said there was an update. downloaded and updated as usual. Desktop icon wouldn't work, but opening from start menu would. after doing that once it would not do it again. Downloaded trial version from website to overinstall and it worked once. As soon as i ran a scan now it won't open again. This has never ever happened before. It was always a smooth update with no issues.
Hi, thanks for reaching out to our community. We're sorry about the error you have experienced. Our product team is aware of this issue. So far our investigations (as well as this and other threads) show that adding CCleaner to the exception list of your anti-virus should solve the issue - so far this has worked for Trend Micro and Virus Buster. Or, as suggested above, downloading an older version of CCleaner.
We are urgently continuing to investigate this and appreciate your help wit