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Richard H Webb

Failure to contact serve

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Since the  new version of this program, every time that I run it I get the error message that my server cannot be contacted. As I'm using a stand alone laptop I don't understand this error. The appears to be no help or guidance to a resolution. Cab anybody advise please?

 

Thank you

Richard

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Assuming this is ccleaner. So i'll move it to the correct location.

There is a bug in that part of ccleaner.  A new version which should fix this is due next week, though maybe not.

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It is connecting (it's not your server it's the software updater server), but if it doesn't find any software to update then it's showing the wrong message.
If it does find that something needs updating then it gives a correct message
As Nergal says it's due to be fixed this week so just ignore it for now.

See this post for more info:
https://community.ccleaner.com/topic/57004-health-check-unable-to-reach-server-message-to-be-fixed-in-version-565/page/3/?tab=comments#comment-316488

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