Jump to content
CCleaner Community Forums
Uncle Woody

I renewed my licensehat my license isexpiration notice

Recommended Posts

Posted (edited)

I hope I am posting in the right place.  I am legally blind and could not find a better category.

I renewed my licensehat my license isexpiration notice  I checked and found the receipt for the renewal of ccleaner pro but;  I am constantly receiving a notice that my license is expiring.

Your cleverbridge Reference Number: [Removed by moderation]

CCleaner Professional1 Year, 1 home PC Professional subscription, billed annually  
Your download link is valid until 2/9/2021.
Note: The date specified for this download link does not affect the validity of your license.
I even reinstalled new version and still get the ewxpiration notice.  thanks for your help.
Edited by Andavari
Removed reference number

Share this post


Link to post
Share on other sites

Don't post your reference number. I'll leave a link pointing to your topic for a Piriform employee to look into it.

Share this post


Link to post
Share on other sites
On 20/03/2020 at 17:25, Andavari said:

Don't post your reference number. I'll leave a link pointing to your topic for a Piriform employee to look into it.

Rhanks,  Hope I get a reply soon

Share this post


Link to post
Share on other sites

Hi, thanks for reaching out to our community!

We're sorry that you have experienced an error with your license. Sometimes rather than renewing a license, a new one is purchased, which seems to be what has happened here. Please contact our support team on support@ccleaner.com and they can look into this for you, and ensure that you have the correct license information entered in the app. 

In the mean time, you can also check how many licenses are associated with your email address here: https://www.ccleaner.com/support/license-lookup

 

 

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...

×
×
  • Create New...