Jump to content
CCleaner Community Forums

Update installation error :


Recommended Posts

I sent a request yesterday concerning the error displayed in the screen shot (document attached). In the meantime, I found an item mentioning the information provided in the quote below. I tried what is suggested, but it did not solve the problem. Thank you for helping. The software successfull installed the other modules that were part of the package and I did not have any problem registering those.

 

Quote

If you have Malwarebytes Premium installed on your computer you may encounter an error when updating to the latest version of CCleaner. This is generally caused by the Ransomware Protection module in Malwarebytes Premium. If you are unable to update to the latest version, you can temporarily disable the Ransomware Protection module in Malwarebytes Premium. This is done by going to Settings > Protection > Real-Time Protection > Ransomware Protection and toggling it off.  The CCleaner update should then be able to complete successfully.

 

 

Update Installation Error.docx

Link to post
Share on other sites
  • Moderators

Some users are having a few issues with v5.64 that are being addressed for the next update.

If you are one of the affected users then we suggest installing and using the previous version, v5.63.7540, which can be found under 'Older Versions' on the right of: https://filehippo.com/download_ccleaner/

If you have CCleaner Pro then you may need to re-register v5.63 after installing.
If you find you need to do this then simply:
Go to Options>About, click on 'Upgrade to Pro', enter your registered name and key, click on 'Register'.

*** Out of Beer Error ->->-> Recovering Memory ***

Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:
https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043

 

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...