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"Need Windows 7 or higher" error on Windows 10 [solution]


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I am trying to reinstall CCleaner Pro and a warning keeps appearing that the tells me I need Windows 7 or higher:

I am running Windows 10 Home (64), but cannot get the CCleaner program to install.

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  • Moderators

Duplicate threads merged.

Whilst I've not seen that particular one reported, some users are having problems with v5.64 not installing.
The developers are working on it.

If v5.63 is still working for you then stick with that until a new version is released.
If you need to reinstall v5.63 (or an earlier version) then you can find it on the right of the page here: https://filehippo.com/download_ccleaner/

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  • Dave CCleaner changed the title to "Need Windows 7 or higher" error on Windows 10 [under investigation]

I had the same issue:  right click your CCleaner icon and look for the "compatibility"

selector...click on it.  It will now ask you if you want to run the compatibility utility

and to test the settings it has developed...then if the program runs correctly go back

to the compatibility utility and save the settings.

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  • 2 weeks later...

Dave CCleaner, your post helped! The problem is solved.   I posted the same question under a different title as my queries in the Search didn't come up with this topic.  If you are in Admin feel free to delete my post made today.  

 

 

Edited by Kim B
Some file was suddenly attached to my edited post.
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  • Dave CCleaner changed the title to "Need Windows 7 or higher" error on Windows 10 [solution]

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