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Problem with installation...


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Hello, and welcome to the CC Forum!

 

From where did you download your installer? Can you try to download again from here http://www.ccleaner.com/download/ - possibly the 'Basic' or 'Slim' version from 'Other builds'?

 

Also, close all other applications while installing, and make sure that no firewall or anti-virus or anty-spyware is preventing it from installing.

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Your installation of MS VB Runtime could be broken, or outdated. You can download the installer for it here. Make sure you install it before attempting to install CCleaner again. Also restart Windows after the MS VB Runtime installation even if you aren't prompted to do so.

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