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CCleaner downloaded but won't install


ShellyB

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I downloaded the latest free version of CCleaner this past weekend.  However, when I click install, a window pops up that says "CCleaner Installation" in the top left but there is nothing but a white screen anywhere else.  No progress showing, nothing.  When I installed, Norton popped up to say that CCleaner is safe to run, so I don't think that's the issue.  Would appreciate any help you can give me.  I'm not exactly tech savvy, so simple steps please lol.

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It may well be Norton that is doing it.

Try downloading and installing the Slim build from the bottom of this page. Does it install now?

https://www.ccleaner.com/ccleaner/builds

Having said all that I would wait before installing 5.64 as it has quite a few issues which Piriform are trying to fix.

If 5.63 worked alright for you just re-install that.

 

 

 

Support contact

https://support.ccleaner.com/s/contact-form?language=en_US&form=general

or

support@ccleaner.com

 

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