ShellyB Posted March 10, 2020 Share Posted March 10, 2020 I downloaded the latest free version of CCleaner this past weekend. However, when I click install, a window pops up that says "CCleaner Installation" in the top left but there is nothing but a white screen anywhere else. No progress showing, nothing. When I installed, Norton popped up to say that CCleaner is safe to run, so I don't think that's the issue. Would appreciate any help you can give me. I'm not exactly tech savvy, so simple steps please lol. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted March 11, 2020 Moderators Share Posted March 11, 2020 It may well be Norton that is doing it. Try downloading and installing the Slim build from the bottom of this page. Does it install now? https://www.ccleaner.com/ccleaner/builds Having said all that I would wait before installing 5.64 as it has quite a few issues which Piriform are trying to fix. If 5.63 worked alright for you just re-install that. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now