Joy C Peskin Posted March 5, 2020 Share Posted March 5, 2020 I have been charged twice for my renewal--once on 01/13/20 for $26.82 and again on 03/02/20 for $21.45. Why was I charged twice for your service? Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted March 5, 2020 Moderators Share Posted March 5, 2020 13 minutes ago, Joy C Peskin said: I have been charged twice for my renewal--once on 01/13/20 for $26.82 and again on 03/02/20 for $21.45. Why was I charged twice for your service? I have asked admins to look into it. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Guest Sandra CCleaner Posted March 12, 2020 Share Posted March 12, 2020 Hi Joy, we're sorry for the duplicate charge on your card. Please contact our support team on support@ccleaner.com and we will be able to look into this and issue a refund safely and securely. Thanks! Link to comment Share on other sites More sharing options...
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