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NOT DETECT EXTERN HARDDISC


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I bought RECUVA online 1 week ago and I am very disappointed!
Actually I wanted to recover a partition with data from an external hard disk (WD,2TB,1y old), but this external hard disk is not recognized by RECUVA.
WIN 10 Home recognizes it (device manager) and the free version of "MiniTool Partition Wizzard" recognizes the external drive as well. Data is also recognized!
If RECUVA is not even able to do this, then the advertisement should not promise it.
WHY DOES RECUVA NOT RECOGNIZE THE EXTERN HARDDISK?

MiniTool--FstPl-Erkennung-0320.PNG

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