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Any time I try to to remote install or remote upgrade agents I get the following failure.  I have emailed support and sales (since no one at support will respond) and have not heard anything after 3 attempts over 2 weeks.  Maybe someone here can shed some light......

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I've flagged this for the developers to look at why you didn't get a reply from support

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On 28/02/2020 at 17:58, KDRV said:

Any time I try to to remote install or remote upgrade agents I get the following failure.  I have emailed support and sales (since no one at support will respond) and have not heard anything after 3 attempts over 2 weeks.  Maybe someone here can shed some light.....

 

Hi there, we're sorry that you haven't yet heard back from our team. We are currently experiencing a higher than usual number of support tickets causing some delays. I have flagged up the ticket to our support team who assured me that you should hear back very soon. Please do check your spam mail for communications from our support team. Thank you. 

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