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CCleaner for Mac doesn't progress


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Dear forum members

I've just purchased CCleaner Pro and, I think I've registered, but after entering one of the task-buttons, the window becomes grey and there is no progress. This last for a long time.

Yet, if I want to stop the program, there is a warning that it is working on a task.

I have given it full entry to my HD

How can I run the Cleaner properly?

Kind regards, Tjalling Abma

Edited by Tjalling Abma
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Your best bet is to use your priority support that came with pro.  You can contact the developers directly at support@ccleaner.com

Use the same address you registered with so they know it's priority

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND AT  https://support.piriform.com/hc/en-us and  https://www.ccleaner.com/docs

Pro users file a PRIORITY SUPPORT request at https://support.piriform.com/hc/en-us/requests/new

link to WINAPP2.INI explanation

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