trium Posted January 17, 2020 Share Posted January 17, 2020 hi fans, i tryed the update from my old installed v1.11 (free home-version) to v1.17 and it do not work. it is just a temporäry failure? Versions of CCleaner Cloud; Introduction Ccleaner Cloud; Ccleaner-->System-Requirements; Ccleaner FAQ´s; Ccleaner builds; Scheduling Ccleaner Free Es ist möglich, keine Fehler zu machen und dennoch zu verlieren. Das ist kein Zeichen von Schwäche. Das ist das Leben -> "Picard" Link to comment Share on other sites More sharing options...
trium Posted January 17, 2020 Author Share Posted January 17, 2020 ok, i see this popup at the login... perhaps the update will be later :-) Versions of CCleaner Cloud; Introduction Ccleaner Cloud; Ccleaner-->System-Requirements; Ccleaner FAQ´s; Ccleaner builds; Scheduling Ccleaner Free Es ist möglich, keine Fehler zu machen und dennoch zu verlieren. Das ist kein Zeichen von Schwäche. Das ist das Leben -> "Picard" Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted January 17, 2020 Moderators Share Posted January 17, 2020 @trium That link in your screenshot was posted in October 2019 https://support.ccleanercloud.com/hc/en-us/articles/360035098352 Your CCleaner Cloud account is safe to use and you can continue to use it as normal. However, the reissuing of a new product certificate means that you are currently not able to add new endpoints to your account. We apologize for this but hope you can understand that your security is our priority. We’re currently carrying out a little development work to get things back to normal again. We kindly ask for your patience on this and will update you on our progress as soon as we are able to. Months later people are still waiting. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
trium Posted January 23, 2020 Author Share Posted January 23, 2020 thanks for your answer hazelnut :-) perhaps later an update-in a few months or so Versions of CCleaner Cloud; Introduction Ccleaner Cloud; Ccleaner-->System-Requirements; Ccleaner FAQ´s; Ccleaner builds; Scheduling Ccleaner Free Es ist möglich, keine Fehler zu machen und dennoch zu verlieren. Das ist kein Zeichen von Schwäche. Das ist das Leben -> "Picard" Link to comment Share on other sites More sharing options...
mtmthomas Posted January 28, 2020 Share Posted January 28, 2020 why am I unable to update to 1.17.603? Link to comment Share on other sites More sharing options...
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