ericwright Posted January 13, 2020 Share Posted January 13, 2020 I have CC CLeaner Pro and just renewed how do I upgrade this to Professional Plus Link to comment Share on other sites More sharing options...
Moderators nukecad Posted January 13, 2020 Moderators Share Posted January 13, 2020 CCleaner Professional Plus is simply a bundle of CCleaner Pro plus the Pro versions of Defraggler, Recuva, and Speccy. It doesn't add any more functionality to CCleaner Pro itself. (I probably shouldn't say this, but I'd just use the free versions of the others). If the bundle is what you want then you would need to contact CCleaner support to ask about getting your current licence upgraded. We can't deal with licencing issues on this forum, obviously that's sensitive information. There is a contact form at: https://support.piriform.com/hc/en-us/requests/new Or you can contact them by email: support@ccleaner.com *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
ericwright Posted January 13, 2020 Author Share Posted January 13, 2020 Thank you for that, I follow your reasoning, but what I want is CC Professional on two additional units my phone and Tablet and the only way to get that is by going to Pro Plus. I have Pro on my PC and it does so much more to keep my PC clean, much more than basic CC Cleaner which I have on phone and Tablet, the problem is that I have paid for Pro for a year, I do not want to have to lose the reainder of this to upgrade. I can see no way that existing subscribers can upgrade by making an additioan payment. Link to comment Share on other sites More sharing options...
Moderators nukecad Posted January 13, 2020 Moderators Share Posted January 13, 2020 Ah I see, you want to licence multiple devices on the same account. Support should be able to help you out. At the very least they should be able to refund your renewal so you can purchase Pro Plus instead. There used to be a licence for more than one device, (usually sold in-store in boxed Pro editions), although not advertised anymore support will know if this is still available. Of course you could always simply buy Pro Plus as well as your current licence and use that on the other 2 devices with the option to add another device later. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
ericwright Posted January 13, 2020 Author Share Posted January 13, 2020 1 hour ago, nukecad said: Ah I see, you want to licence multiple devices on the same account. Support should be able to help you out. At the very least they should be able to refund your renewal so you can purchase Pro Plus instead. There used to be a licence for more than one device, (usually sold in-store in boxed Pro editions), although not advertised anymore support will know if this is still available. Of course you could always simply buy Pro Plus as well as your current licence and use that on the other 2 devices with the option to add another device later. Thnks for the info appreciated Link to comment Share on other sites More sharing options...
Moderators Nergal Posted January 14, 2020 Moderators Share Posted January 14, 2020 Please note that if your phone and tablet are android ccleaner pro plus is not what you want. The 3 licenses are windows installs. You can get ccleaner pro for android from the android play store (and if you have a Amazon fire tablet maybe amazon apps store but i don't remember) ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
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