Jump to content
CCleaner Community Forums

RAM Information not being reported + Incorrect name for Ryzen CPU

Recommended Posts

Hello, I have a new computer with an AMD Ryzen 7 3700X and 3200MHz DDR4 RAM, however speccy misses a lot of detail on these (specifically the RAM). Here you can see that the CPU is only being reported as a Ryzen 7, not the actual name of the CPU plus some other infromation is missing from the short details such as temperature (which is also missing in the main page). However the RAM also shows as 16.0GB but nothing else. Task manager details on speed and slots used, but Speccy does not. 

HMMpfSS.png           AJkjq5f.png

I have also ran a command to have the information shown, which all seems to be correct.


Is this a known issue or anything, i also have the latest version (which was released in May 2018?).

Share this post

Link to post
Share on other sites

My Ryzen 5 also is shown with no more detais.

The worse is the memory module shows litle info besides total capacity, and even this shows only memory not used by the APU - it's a Ryzen 5 3400G using 2GB. So it shows only 14 GB of my memory, but not even shows there are 2 modules or their complete specs.

I'm using version 1.32.740 




Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Create New...