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You will need to contact support and tell them what has happened, they should change it for you with no fuss.

There is a form you can fill in here: https://support.piriform.com/hc/en-us/requests/new

Alternatively you can email your support question to: support@ccleaner.com

Give them details of you invoice number. etc. - (Don't put anything like that on this forum where everyone can see it though).

I've moved this thread into the 'CCleaner for MAC' forum.

*** Out of Beer Error ->->-> Recovering Memory ***

Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:
https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043

 

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