Jump to content
CCleaner Community Forums

Microsoft office 2016

Recommended Posts


I am using a Windows 10 laptop, and Ccleaner latest version, which I manually update. I have had to restore windows to earlier date, because after running ccleaner, it appears to wipe out all of the Microsoft office suite, including Outlook email, etc.(it does not physically delete-these files stop working or report an error) This has happened before, and I thought it was because of Defraggler. I have a  SSD, so thought that it didn't like being defragged! I am not a computer engineer...so What is the best way to stop this happening, please?

Tonight I have tried "Exclude" Folder-Program files(86)-Microsoft office-... will this work?

Share this post

Link to post
Share on other sites

This is a known problem for a few users. A cause has not yet been identified. For some it probably helped to uninstall OneDrive:

Share this post

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Create New...