mjm0502 0 Posted November 13, 2019 Share Posted November 13, 2019 I have been using the free version of CCleaner for several years. I needed to re-install windows on my Lenovo laptop. I've been trying to re-install the free version of CCleaner on the same laptop. I have tried several times and I continue to get the same error message. See below. What am I doing wrong. Thank you for any help you can provide to rectify this issue. Thnx Link to post Share on other sites
Moderators hazelnut 6 Posted November 13, 2019 Moderators Share Posted November 13, 2019 Firstly what build number of Win 10 are you using? Are you installing directly from the website, or are you downloading it to your downloads and THEN installing (better way) CCleaner documentation can be found here https://www.ccleaner.com/docs/ccleaner Support contact https://support.piriform.com/hc/en-us/requests/new support@ccleaner.com Link to post Share on other sites
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