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Analyzer Disk makes CCL ahng out


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Hello.
I am a registered user of the latest version of CCleaner Professional 64b (V5.63.7540) Below you can see the data my computer*.

Every time I activate the disk analyzer, it starts analyzing, but suddenly the program closes and turns off CCleaner.
All other functions work perfectly.
Is there a solution for this?
Thank you.

*Working on Surface 4 with Widows 10 pro 64b Intel Core i5 @ 2.40GHz

Translated with www.DeepL.com/Translator

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  • 1 month later...

I have exactly the same problem for my 64b  Windows 10  family desktop PC.    As indicated above, the rest of CCleaner is operating properly but when I attempt to use the Disk Analyzer function, it fails to open and ultimately closes down the entire program.

I purchased CCleaner because the program includes a Disk Analyzer function.      So I'm not a happy camper... especially if it can't be fixed.

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8 hours ago, GAT said:

I purchased CCleaner because the program includes a Disk Analyzer function.      So I'm not a happy camper... especially if it can't be fixed.

Since you paid for it, you have priority access to the developers

https://support.piriform.com/hc/en-us/requests/new or by email

support@ccleaner.com .

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