ShaunR Posted November 4, 2019 Share Posted November 4, 2019 2 issues. 1) The sign in to the CCleaner site to attempt to get assistance gives just "Something went wrong" and links back to the zero help "Q&A" page. 2) Unable to resolve without GENUINE support for CCleaner Professional issue is this program stopper message when trying to use it: "CCleaner is unable to clean 'Session' because application 'pre-launching' and 'tab preloading' are enabled in Windows", No such settings exist. Specific assistance required but apparently CCleaner has arranged for none to available. Link to comment Share on other sites More sharing options...
Moderators Andavari Posted November 4, 2019 Moderators Share Posted November 4, 2019 8 hours ago, ShaunR said: "CCleaner is unable to clean 'Session' because application 'pre-launching' and 'tab preloading' are enabled in Windows", No such settings exist. For this specific issue see here:https://forum.piriform.com/topic/53177-how-to-disable-pre-launching-and-pre-loading-so-ccleaner-can-fully-clean-edge/?do=findComment&comment=302353 Link to comment Share on other sites More sharing options...
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