Jump to content
CCleaner Community Forums
Sign in to follow this  
Rick B

Make New Folder Problem

Recommended Posts

Hi, I know this has come up before but I didn't understand the answer.

I've accidentaly deleted my Outlook Account, unwittingly I restored it with the same log ins but all the history has gone.

Recuva has found c400,000kb of data and I'm hoping this is the lost emails but when I go to Recover the files and make a new folder I get a message telling me I 'Can't make a folder here'.

From reading the previous query it appears that it is something to do with the directories being deleted or changed but I really am at a loss as to what that might mean.

Can anyone help me or tell me what I should do please?



Share this post

Link to post
Share on other sites

Outlook keeps all its items (Inbox, Sent Items, Deleted, Contacts, Notes etc) in a file called, by default, OUTLOOK.PST
this is the file you want to look for.
deleting your account only removes it from the Outlook software, the PST file will still be on your PC.
you simply need to re-create the account and then import this PST file back in into Outlook.
in fact, it doesn't even have to be imported, you can just open it via, File > Open & Export > Open Outlook Data File.

tell us your Outlook version, OS and email account type (POP or IMAP) and more specific details can be given if the above doesn't help.
but in short, search your pc for all files with a PST extension.

Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

  • Create New...