MGJ 0 Posted September 23, 2019 Hi, I gave my laptop to Dell for the faulty LCD/Screen to be changed and I don’t understand why, but they reinstalled windows. Is there any way I can get back (undo the whole windows reinstall which they did) or can I run a recovery took which would show me the same structure to recover data as it was in before and not the complicated view of my files. The laptop has a 2.5” 256 GB SSD. Any help would be most appreciated. Thanks MJ Quote Share this post Link to post Share on other sites
mta 0 Posted September 24, 2019 did they replace the drive or just reload a fresh Windows? hopefully they told you to do a backup in case they had to format the drive? but your chances of getting anything back is remote at best. they may have reformatted then reloaded Windows, or just re-imaged the entire drive from one of their images. then factor in that it's a SSD, whatever work they did to the drive to test it after they reloaded Windows and the drive access you have been doing too and, well..... it's a long shot. you have no backups yourself? Quote Share this post Link to post Share on other sites
