MGJ Posted September 23, 2019 Share Posted September 23, 2019 Hi, I gave my laptop to Dell for the faulty LCD/Screen to be changed and I don’t understand why, but they reinstalled windows. Is there any way I can get back (undo the whole windows reinstall which they did) or can I run a recovery took which would show me the same structure to recover data as it was in before and not the complicated view of my files. The laptop has a 2.5” 256 GB SSD. Any help would be most appreciated. Thanks MJ Link to comment Share on other sites More sharing options...
Moderators mta Posted September 24, 2019 Moderators Share Posted September 24, 2019 did they replace the drive or just reload a fresh Windows? hopefully they told you to do a backup in case they had to format the drive? but your chances of getting anything back is remote at best. they may have reformatted then reloaded Windows, or just re-imaged the entire drive from one of their images. then factor in that it's a SSD, whatever work they did to the drive to test it after they reloaded Windows and the drive access you have been doing too and, well..... it's a long shot. you have no backups yourself? Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
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