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Recuva: recovered files are "excellent/not overwritten" BUT cannot be opened


navez
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I recovered photos from my pc (Windows 10) and saved them on external hard disk, I was so  happy to have been able to recover them, above all because, according to Recuva, their status was "excellent _no overwritten clusters detected", but soon all the happiness has disappeared because  it's IMPOSSIBLE to open them anyway! What could be the reason? Is there a solution? Thanks. Anna

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Well, I can't open my files is pretty unspecific, and we're not clairvoyant. At a guess I would say that the files do not contain a correctly formatted header. Recuva copies clusters bit by bit with no alterations, so what's recovered is what's on the source disk. The reasons why the header is not what is expected could well be found in the somewhat slighted file (which saves typing it out every time we get this question).  But I'm no expert.

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