[[Template core/front/global/favico is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] Jump to content
CCleaner Community Forums

CCleaner removes all Quick Access Folders. Help


Recommended Posts

It has become quite irritating when I run ccleaner and see that my fav/important files are gone and been replaced with the default folders i.e the Desktop, Download, Documents, and Pictures.

Please help I tried unchecking all the windows and system that would likely interfere with the quick access. I'll attach the screenshot of the boxes I unchecked in CCleaner.

Annotation 2019-09-18 230602.png

Edited by SRoy
Removed an unnessessary image
Link to post
Share on other sites
  • Moderators

Perhaps open a document so it appears in Quick Access.

Then open CCleaner and right click on each item under Windows Explorer list and select 'clean' Only that item will get cleaned so you should be able to then figure out which setting is doing it.

Link to post
Share on other sites
  • Moderators

Looking through all the built-in cleaners I've got ticked I don't see what could be causing it.

Although, if you're using anything like the community Winapp2.ini file, or any CCleaner enhancers try to disable or remove them and see if that remedies the issue.

Link to post
Share on other sites
  • 4 weeks later...
  • Moderators
31 minutes ago, Wvagreen said:

I am missing several very important files and am hoping ccleaner did not delete these. I am seeing a vault on my computer than was never there before. Please please help

That doesn't seem like a ccleaner issue.  You can see exactly what ccleaner finds and deletes by running ccleaner from a command window with the export switch .  However I would suggest you immediately go find malware help.  You can read rule ten in our forum rules to find a trustworthy malware helper sites.

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...