TntEyes Posted September 11, 2019 Share Posted September 11, 2019 I just downloaded Recuva for retrieving files from a failed hard drive (now attached externally). When I click on the desktop icon, it asks to make changes to my device, I click "yes" and then - NOTHING! How do I get this to work? Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted September 15, 2019 Moderators Share Posted September 15, 2019 What operating system are you using? Where did you download Recuva from? Have you tried using the portable build from here https://www.ccleaner.com/recuva/builds What security software are you using? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
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