Rev_Jim Posted June 18, 2006 Share Posted June 18, 2006 I'm using Windows XP SP2, and just downloaded the newest update. Every time I hit the Tools button, the program crashes and closes. Everything else seems to be working fine, but I'd like to have the functionality of Tools. Any suggestions welcome! Link to comment Share on other sites More sharing options...
Lizidian Posted June 18, 2006 Share Posted June 18, 2006 Try deleteing and redownloading/reinstalling. Link to comment Share on other sites More sharing options...
krit86lr Posted June 19, 2006 Share Posted June 19, 2006 Welcome Rev Jim Often this occurs because you need to update your Visual Basic runtimes. You can read more about it here. Download and install VB6, then post back and let us know if you are still having any problems. Good Luck! K Windows Pro Media 8.1 x64 | 8GB Ram | 500G HDD 7200 RPM | All that I know about my graphics is that it's Intel Link to comment Share on other sites More sharing options...
Moderators Andavari Posted June 19, 2006 Moderators Share Posted June 19, 2006 After you install VB6 make sure you restart Windows, even if the installer doesn't tell you to do so! Link to comment Share on other sites More sharing options...
krit86lr Posted June 19, 2006 Share Posted June 19, 2006 After you install VB6 make sure you restart Windows, even if the installer doesn't tell you to do so! Yep! Thanks Andavari. Windows Pro Media 8.1 x64 | 8GB Ram | 500G HDD 7200 RPM | All that I know about my graphics is that it's Intel Link to comment Share on other sites More sharing options...
Rev_Jim Posted June 21, 2006 Author Share Posted June 21, 2006 Yep! Thanks Andavari. I did everything suggesting, the problem still exists. Whenever I click on Tools, the program crashes. Link to comment Share on other sites More sharing options...
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