recuva file cant be read or open

[zakari souami 0]

Hi there, need some help

I tried to recover files from Recuva with deepscan, they recover files but cat nor open it or read it. i am using the free software.

any help will be great.

Thanks in advance 

[hazelnut 2]

Need more info.

What operating system?

What type of files are they?

Where did you recover them to?

[zakari souami 0]

i am using windows 10. i want to recover the file that was infected with .seto, on my external hard disc. i recover some file but cant read it or open it  

NB: file that recover jpeg / pm3 / pdf / rar /Avi, but all important file like illustrator file of phootoshop file can't recover 

Thanks

[zakari souami 0]

i have buyed the Recuva Pro, but still the same problem can't read the files or open it.

Thanks