Marco POLO Posted August 21, 2019 Share Posted August 21, 2019 Hi, Since yesterday, I can't download your latest version CCleaner 5.61.7392 either from your site or from Filehippo.com although I accept your cookies and scripts: can you please help me ? Thanks beforehand, Marco Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted August 21, 2019 Moderators Share Posted August 21, 2019 Try downloading the slim build from here https://www.ccleaner.com/ccleaner/builds Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Marco POLO Posted August 21, 2019 Author Share Posted August 21, 2019 Merci pour ton aide, mais sans résultat !!! Link to comment Share on other sites More sharing options...
Moderators Nergal Posted August 21, 2019 Moderators Share Posted August 21, 2019 3 hours ago, Marco POLO said: Merci pour ton aide, mais sans résultat !!! Translated by Google Thank you for your help, but without result !! Please reply in English like your first post. Thanks ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
notsohandy Posted August 22, 2019 Share Posted August 22, 2019 I can download it but cannot install it. Could Malwarebytes be stopping me from installing it? Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted August 22, 2019 Moderators Share Posted August 22, 2019 23 minutes ago, notsohandy said: I can download it but cannot install it. Could Malwarebytes be stopping me from installing it? What error do you get? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
notsohandy Posted August 22, 2019 Share Posted August 22, 2019 c:\Program Files\CCleaner64.exe On the Abort, Try Again, Ignore picture. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted August 22, 2019 Moderators Share Posted August 22, 2019 20 minutes ago, notsohandy said: c:\Program Files\CCleaner64.exe On the Abort, Try Again, Ignore picture. Open Windows taskmanager. Look for any instances of CCleaner running. Click on them and select 'end task' Then try the installer again Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
notsohandy Posted August 22, 2019 Share Posted August 22, 2019 YES Worked just fine. Thanks so much for this advice. Hope I can remember to do it the next time it happens. My memory is getting a bit poor with age. LOL Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted August 22, 2019 Moderators Share Posted August 22, 2019 Good to hear you are all fixed now Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
JKS Posted August 27, 2019 Share Posted August 27, 2019 On windows XP, ccleaner 5.61 setup installer download in c:\ in place of c:\program files\ccleaner... JS Link to comment Share on other sites More sharing options...
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