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Installer stalls out at 81%


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Hi, all. Brand new Windows 10 machine. Had CCleaner for years on my old machine. Trying to get this installed on new Dell. The .exe file downloads and when I launch it (double-click) I get a status window that rolls up to 81% complete. The window then closes and .... nothing. I've disabled my AV, tried to redownload (direct from ccleaner.com), and done a reboot. No joy. Any advice?

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Does the same thing happen if you download and install the Slim Build from here? (last in list on page)


Also do a quick check that ccleaner isn't running in Taskmanager.


CCleaner documentation can be found here


Support contact




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