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Installer stalls out at 81%


13IlGal
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Hi, all. Brand new Windows 10 machine. Had CCleaner for years on my old machine. Trying to get this installed on new Dell. The .exe file downloads and when I launch it (double-click) I get a status window that rolls up to 81% complete. The window then closes and .... nothing. I've disabled my AV, tried to redownload (direct from ccleaner.com), and done a reboot. No joy. Any advice?

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Does the same thing happen if you download and install the Slim Build from here? (last in list on page)

https://www.ccleaner.com/ccleaner/builds

Also do a quick check that ccleaner isn't running in Taskmanager.

 

CCleaner documentation can be found here

https://www.ccleaner.com/docs/ccleaner

Support contact

https://support.piriform.com/hc/en-us/requests/new

support@ccleaner.com

 

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