acz Posted July 29, 2019 Share Posted July 29, 2019 I was cleaning up my HDD that had 50 GB of free space and 50GB used. A couple of the files were around 7 GB in size. Defraggler ran for a few hours, and now reports that I am down to 25GB of free space. What the heck happened? How can I reclaim the free space that I had originally? Thanks for any help! Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted July 30, 2019 Moderators Share Posted July 30, 2019 Have you tried doing a full restart of your machine ? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
acz Posted July 30, 2019 Author Share Posted July 30, 2019 Yes, thank you. After restart it reports 58.3 GB used and 39.7 GB free. So at least 8-10 GB has gone missing. I really have no idea what to look at next. Link to comment Share on other sites More sharing options...
Moderators nukecad Posted July 31, 2019 Moderators Share Posted July 31, 2019 Are you using Windows 10 and recently updated to version 1903? If so then Windows itself may have 'reserved' that 8-10 GB so it's no longer available as free space, see this article: https://www.ghacks.net/2019/01/08/windows-10-reserved-storage-explained/ *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
Willy2 Posted July 31, 2019 Share Posted July 31, 2019 - Run Antibody's Wiztree. See how large the size of the folder "System Volume Information" is and what the dates are of the sub-folders in that folder. When were these folders created ? When you ran Defraggler ? System setup: http://speccy.piriform.com/results/gcNzIPEjEb0B2khOOBVCHPc A discussion always stimulates the braincells !!! Link to comment Share on other sites More sharing options...
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