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Update to version 5.60 Not Working


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Hi,

 

I am using CCleaner Pro on both my laptop and my desktop. All has been fine until this last update when my laptop will not update. The update download manager downloads the update file and I save it as recommended. I then click on the file and all appears to proceed as usual until the install window time bar tape starts to shake, and the following error message appears:

"Error opening file for writing.

C:\Program Files\CCleaner\CCleaner64.exe

Click Abort to stop the installation,

Retry to try again, or Ignore to skip this file"

Nothing works, and the downloaded update file also erased from my Downloads file.

Any help will be much appreciated,

Many thanks,

roadrabbit

 

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See second part of this (the one labeled Error opening file for writing:  )

 

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND AT  https://support.piriform.com/hc/en-us and  https://www.ccleaner.com/docs

Pro users file a PRIORITY SUPPORT request at https://support.piriform.com/hc/en-us/requests/new

link to WINAPP2.INI explanation

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hello roadrabbit,

 

perhaps your "smart cleaning" is enabled and it caused the issue.

 

deactivate it in the meantime

ccleaner -> options -> smart cleaning

untick the 3 points (i read you have the pro version)

 

try the installation again -> if it works -> tick the 3 points in "smart cleaning" again if you want it

Versions of CCleaner Cloud; Introduction Ccleaner Cloud;

Ccleaner-->System-Requirements; Ccleaner FAQ´s; Ccleaner builds; Scheduling Ccleaner Free

 

Es ist möglich, keine Fehler zu machen und dennoch zu verlieren. Das ist kein Zeichen von Schwäche. Das ist das Leben -> "Picard"

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