roadrabbit Posted July 23, 2019 Share Posted July 23, 2019 Hi, I am using CCleaner Pro on both my laptop and my desktop. All has been fine until this last update when my laptop will not update. The update download manager downloads the update file and I save it as recommended. I then click on the file and all appears to proceed as usual until the install window time bar tape starts to shake, and the following error message appears: "Error opening file for writing. C:\Program Files\CCleaner\CCleaner64.exe Click Abort to stop the installation, Retry to try again, or Ignore to skip this file" Nothing works, and the downloaded update file also erased from my Downloads file. Any help will be much appreciated, Many thanks, roadrabbit Link to comment Share on other sites More sharing options...
Moderators Nergal Posted July 23, 2019 Moderators Share Posted July 23, 2019 See second part of this (the one labeled Error opening file for writing: ) ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
trium Posted July 23, 2019 Share Posted July 23, 2019 hello roadrabbit, perhaps your "smart cleaning" is enabled and it caused the issue. deactivate it in the meantime ccleaner -> options -> smart cleaning untick the 3 points (i read you have the pro version) try the installation again -> if it works -> tick the 3 points in "smart cleaning" again if you want it Versions of CCleaner Cloud; Introduction Ccleaner Cloud; Ccleaner-->System-Requirements; Ccleaner FAQ´s; Ccleaner builds; Scheduling Ccleaner Free Es ist möglich, keine Fehler zu machen und dennoch zu verlieren. Das ist kein Zeichen von Schwäche. Das ist das Leben -> "Picard" Link to comment Share on other sites More sharing options...
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