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Антивирус удаляет программу Ccleaner последней версии (Dr Web false positive)


Eger 58

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Почему антивирус Dr.Web Security Space 12.0 удаляет программу Ccleaner 5.60. Утром обновился до версии 5.60, до ночи работала нормально, в 1.30 ночи, доктор веб её удален как трояна! Почему? Проверил сам инсталятор, тоже его антивирус удалил? Снимки прилагаю! Обновлялся прямо с программы Ccleaner, при запуске программы, выскочило окошко, что доступно обновление до версии 5.60. Обновился, ну а дальше как написано выше.

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Edited by Eger 58
Не всё написал и добавил.
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Why Dr.Web Security Space 12.0 anti-virus removes the program Ccleaner 5.70 In the morning it was updated to version 5.70, it worked fine until night, at 1.30 in the morning, the web doctor removed it as a Trojan!  Why?  I attach the picture!

It's probably a false positive.  Dr web often flags ccleaner installer because of bundled software but I doubt that's what you mean.  In future posts please use google translate (or it's equivalent) to English

 

Это, вероятно, ложный положительный результат.  Dr web часто отмечает установщик ccleaner из-за прилагаемого программного обеспечения, но я сомневаюсь, что вы это имеете в виду.  В будущих сообщениях, пожалуйста, используйте Google Translate (или его эквивалент) на английский

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND AT  https://support.piriform.com/hc/en-us and  https://www.ccleaner.com/docs

Pro users file a PRIORITY SUPPORT request at https://support.piriform.com/hc/en-us/requests/new

link to WINAPP2.INI explanation

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I can confirm that this is a false positive and no other antivirus engines are detecting any problems. Dr Web sometimes has a problem with new versions.  They usually fix things after a couple of days.  (I assume you mean the latest version 5.60 and not 5.70 - which does not exist).

If you do not want to wait for Dr Web to fix their problem you can try the "Slim Build" from https://www.ccleaner.com/ccleaner/builds

 

Я могу подтвердить, что это ложный положительный результат, и никакие другие антивирусные движки не обнаруживают никаких проблем. У доктора Веба иногда возникают проблемы с новыми версиями. Они обычно исправляют вещи через пару дней. (Я полагаю, вы имеете в виду последнюю версию 5.60, а не 5.70 - которой не существует).

Если вы не хотите ждать, пока Dr Web решит их проблему, вы можете попробовать «Slim Build» по адресу https://www.ccleaner.com/ccleaner/builds.

Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Android - CCleaner Browser - Defraggler - Recuva - Speccy - Kamo] - Product Support

Looking for your licence key, expiry date or download link? Check here first: https://www.ccleaner.com/support/license-lookup
To find out how we protect your privacy - read CCleaner's Data Factsheet.
What's new? Check the latest CCleaner for Windows release notes

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I checked the installer and the antivirus removed it! But before that there was a version 5.59 and the antivirus did not remove it and it worked for a long time I have, until the update came out, and why did he then remove the new version, and the previous one did not touch?

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Да, я ошибся, версия 5.60, совершенно верно, мерси! Спасибо, я скачал по ссылке и проверил антивирусом, он опять её удалил!

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  • Dave CCleaner changed the title to Антивирус удаляет программу Ccleaner последней версии (Dr Web false positive)
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9 minutes ago, Eger 58 said:

I checked the installer and the antivirus removed it! But before that there was a version 5.59 and the antivirus did not remove it and it worked for a long time I have, until the update came out, and why did he then remove the new version, and the previous one did not touch?

Actually Dr Web did false-positive the CCleaner 5.59 installer for a couple of days. They also had a problem for a few days back in December of last year as well.  Each time our customers using Dr Web report the false positive, and we report the false positive and Dr Web's response time to fix it seems to be pretty good.

Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Android - CCleaner Browser - Defraggler - Recuva - Speccy - Kamo] - Product Support

Looking for your licence key, expiry date or download link? Check here first: https://www.ccleaner.com/support/license-lookup
To find out how we protect your privacy - read CCleaner's Data Factsheet.
What's new? Check the latest CCleaner for Windows release notes

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5 minutes ago, Eger 58 said:

Да, я ошибся, версия 5.60, совершенно верно, мерси! Спасибо, я скачал по ссылке и проверил антивирусом, он опять её удалил!

"Yes, I was wrong, version 5.60, quite right, merci! Thank you, I downloaded the link and checked it with an antivirus, it deleted it again!"

The second time was it the full build or the slim build? (The third download on the builds page - https://download.ccleaner.com/slim/ccsetup560_slim.exe)

Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Android - CCleaner Browser - Defraggler - Recuva - Speccy - Kamo] - Product Support

Looking for your licence key, expiry date or download link? Check here first: https://www.ccleaner.com/support/license-lookup
To find out how we protect your privacy - read CCleaner's Data Factsheet.
What's new? Check the latest CCleaner for Windows release notes

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Я скачал эту сборку и антивирус её опять удалил! Я написал в службу поддержки антивируса, подождём, что они ответят мне!

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On 17/07/2019 at 01:25, Eger 58 said:

Я скачал эту сборку и антивирус её опять удалил! Я написал в службу поддержки антивируса, подождём, что они ответят мне!

"I downloaded this build and the antivirus again deleted it! I wrote to the anti-virus support service, we will wait that they will answer me!"

 

It looks like the false-positive for Dr Web has been fixed - at least according to the VirusTotal website.  Are you still experiencing problems?

Похоже, что ложное срабатывание Dr Web было исправлено - по крайней мере, согласно веб-сайту VirusTotal. Вы все еще испытываете проблемы?

Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Android - CCleaner Browser - Defraggler - Recuva - Speccy - Kamo] - Product Support

Looking for your licence key, expiry date or download link? Check here first: https://www.ccleaner.com/support/license-lookup
To find out how we protect your privacy - read CCleaner's Data Factsheet.
What's new? Check the latest CCleaner for Windows release notes

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On 19/07/2019 at 20:06, Eger 58 said:

Да, спасибо, я связался с Dr.Web и они исправили эту уязвимость, проблема решена!

"Yes, thanks, I contacted Dr.Web and they fixed this mistake, the problem is solved!"

Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Android - CCleaner Browser - Defraggler - Recuva - Speccy - Kamo] - Product Support

Looking for your licence key, expiry date or download link? Check here first: https://www.ccleaner.com/support/license-lookup
To find out how we protect your privacy - read CCleaner's Data Factsheet.
What's new? Check the latest CCleaner for Windows release notes

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