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Do you mean ''downloading it'' or ''using it'' ?

If it was as you were downloading it from the internet, where did you download it from?

Can you give more info such as what operating system you have, and if it was when you ran CCleaner did you do a registry clean as well?

CCleaner documentation can be found here

https://www.ccleaner.com/docs/ccleaner

Support contact

https://support.piriform.com/hc/en-us/requests/new

support@ccleaner.com

 

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  • 1 month later...
On 27/06/2019 at 15:16, Andavari said:

To me it sounds like a Personalization/Theme setting in Windows 10 v1903 - but I could be wrong.

Can you give more info such as what operating system you have, and if it was when you ran CCleaner did you do a registry clean as well?

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