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Nightmare with CCleaner Licenses


JEJ1234

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I accidentally purchased multiple CCleaner licenses. You should be careful not to do this, as it has caused me a nightmare because I keep getting notices that my license is expiring when it is an old license that is expiring not the latest one. I have tried to get instructions on how to register the latest license without success. I need step by step instructions, and I mean step by step. Boot CCLeaner, click this, click that, click this, click that, etc. What a mess this has become. It has gone on for months without being resolved. I am at the point that I will just uninstall CCleaner and buy something else that is not so much hassle.

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While the folks here on the public forum can probably give you general advice on what to do, your best route would probably be customer support (support@ccleaner.com) since they can see the details of your account.

What is most likely that you'll need to do though is:

  1. Go into CCleaner Options > About > Upgrade to Pro
  2. Enter your name and Copy-Paste the license key from the confirmation email of your most recent order and hit "Register"

... and then you should see your expiry date showing as sometime in 2020.

Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Android - CCleaner Browser - Defraggler - Recuva - Speccy - Kamo] - Product Support

Looking for your licence key, expiry date or download link? Check here first: https://www.ccleaner.com/support/license-lookup
To find out how we protect your privacy - read CCleaner's Data Factsheet.
What's new? Check the latest CCleaner for Windows release notes

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