tcLee Posted June 20, 2019 Share Posted June 20, 2019 I purchased the ccleaner software with the option of adding up to three computers on one license but i don't seem to be able to figure out how to do it. I have the first one registered ok but I cannot figure out how to add the next one. I don't seem to be able to find a support option. Can someone give me a step by step how to add the next computer to the same license or direct me to a support option? I thought this would be so simple!!! Link to comment Share on other sites More sharing options...
Admin Dave CCleaner Posted June 20, 2019 Admin Share Posted June 20, 2019 If this is the 3 PC Pro Plus licence, it should be the same process on each PC. After installing CCleaner on each PC (from https://www.ccleaner.com/ccleaner/download/standard, if you don't already have the installer), open the console and go to Options > About > Upgrade to Pro. Enter your registered name and copy-paste the licence key from your confirmation email into the "License Key" field. ... and, of course, as a paid customer the folks in the CCleaner customer support team is always ready to help you directly with any issues you may have. You can reach them via https://support.piriform.com/hc/en-us/requests/new or at support@ccleaner.com. Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Android - CCleaner Browser - Recuva - Speccy - Kamo] - Product Support Looking for your licence key, expiry date or download link? Check here first: https://www.ccleaner.com/support/license-lookup To find out how we protect your privacy - read CCleaner's Data Factsheet. What's new? Check the latest CCleaner for Windows release notes. Link to comment Share on other sites More sharing options...
Jimmoretti Posted June 21, 2019 Share Posted June 21, 2019 I'm having problems with my renewal. I have contacted support several times over the last twl days but they have not yet replied! Link to comment Share on other sites More sharing options...
Admin Dave CCleaner Posted June 21, 2019 Admin Share Posted June 21, 2019 1 hour ago, Jimmoretti said: I'm having problems with my renewal. I have contacted support several times over the last twl days but they have not yet replied! I have sent a note to the support team. In the meantime: You can update your CCleaner for Mac from 1.15 to 1.16 directly here: https://download.ccleaner.com/mac/CCMacSetup116.dmg It looks like you recently purchased CCleaner Professional Plus - which is for PCs. The support team will help you switch that across to the Mac version (which is cheaper) and make sure you get back the difference in price. Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Android - CCleaner Browser - Recuva - Speccy - Kamo] - Product Support Looking for your licence key, expiry date or download link? Check here first: https://www.ccleaner.com/support/license-lookup To find out how we protect your privacy - read CCleaner's Data Factsheet. What's new? Check the latest CCleaner for Windows release notes. Link to comment Share on other sites More sharing options...
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