Gruntle Posted June 6, 2019 Share Posted June 6, 2019 (edited) I am a longtime home user running the free version of CCleaner. I am running Windows 10 Home. To my horror I find that CCleaner now includes Software Updater and that CCleaner has updated programs I didn't want to update. There appears to be no way to disable it. Not accessible under Tools. While I am very appreciative of CCleaner, especially the new Easy Clean, I think that forcing applications on users is not a reputable action to take. Have just updated to 5.58709 in the hope that this would remove the application, but Software Updater is still there. Please give me instructions on how to disable or remove Software Updater. thank you Edited June 6, 2019 by Gruntle +W10 Link to comment Share on other sites More sharing options...
Admin Dave CCleaner Posted June 6, 2019 Admin Share Posted June 6, 2019 (edited) To confirm, are you using CCleaner Free or CCleaner Professional Trial? The Software Updater is a paid feature (released in version 5.55 in March), so if you are on the free version, when you go to Tools > Software Updater and click "Update" it should be popping up with a message rather than letting you proceed with updating the listed software. .. and even for paid users you still need to click the button to update the software selected - it's not automatic. Edited June 6, 2019 by Dave CCleaner Added screenshot for clarity Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Android - CCleaner Browser - Recuva - Speccy - Kamo] - Product Support Looking for your licence key, expiry date or download link? Check here first: https://www.ccleaner.com/support/license-lookup To find out how we protect your privacy - read CCleaner's Data Factsheet. What's new? Check the latest CCleaner for Windows release notes. Link to comment Share on other sites More sharing options...
Gruntle Posted June 6, 2019 Author Share Posted June 6, 2019 Err well it is for me! Link to comment Share on other sites More sharing options...
Gruntle Posted June 6, 2019 Author Share Posted June 6, 2019 CCleaner.pdf Link to comment Share on other sites More sharing options...
Admin Dave CCleaner Posted June 6, 2019 Admin Share Posted June 6, 2019 Were FileZilla and Skype the programs you were concerned about in your initial post? That screenshot shows that there are programs available to update: FileZilla from your current version of 3.41 to 3.42 and Skype from 8.44 to 8.46, but that it has not done so. What happens when you click the "Update All" button on the right? Do you get a pop-up message like the one from my screenshot above? Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Android - CCleaner Browser - Recuva - Speccy - Kamo] - Product Support Looking for your licence key, expiry date or download link? Check here first: https://www.ccleaner.com/support/license-lookup To find out how we protect your privacy - read CCleaner's Data Factsheet. What's new? Check the latest CCleaner for Windows release notes. Link to comment Share on other sites More sharing options...
Gruntle Posted June 6, 2019 Author Share Posted June 6, 2019 When I click the "Update All" button on the right, I do get a pop-up message as you say. The programs which updated without my knowledge or permission were Adobe Flash Player, Java, driver updates, and a whole pile of Microsoft Feature bloatware. Link to comment Share on other sites More sharing options...
Admin Dave CCleaner Posted June 6, 2019 Admin Share Posted June 6, 2019 We do not currently touch Microsoft components or drivers with the Software Updater. You can check that second "Up to date Programs" tab to see the list of software on your PC apart from FileZilla and Skype that Software Updater can manage. It sounds like any unexpected updates of the components you mention would have come from elsewhere - not CCleaner. Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Android - CCleaner Browser - Recuva - Speccy - Kamo] - Product Support Looking for your licence key, expiry date or download link? Check here first: https://www.ccleaner.com/support/license-lookup To find out how we protect your privacy - read CCleaner's Data Factsheet. What's new? Check the latest CCleaner for Windows release notes. Link to comment Share on other sites More sharing options...
Moderators nukecad Posted June 6, 2019 Moderators Share Posted June 6, 2019 39 minutes ago, Gruntle said: The programs which updated without my knowledge or permission were Adobe Flash Player, Java, driver updates, and a whole pile of Microsoft Feature bloatware. Windows 10 will update those itself as part of the Automatic Updates. To stop it doing that: Go to Windows Update > Advanced Options and turn off "Receive updates for other Microsoft products...." *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
U Haul Posted March 30, 2020 Share Posted March 30, 2020 Does anybody understand the original question?? The question was how to disable this nusance of automatic software "updates" which we have not agreed to. Everytime the software wants us to update our software and there seems to be no function to disable this intrusion into our system. Link to comment Share on other sites More sharing options...
Moderators nukecad Posted March 30, 2020 Moderators Share Posted March 30, 2020 3 hours ago, U Haul said: Does anybody understand the original question?? The question was how to disable this nusance of automatic software "updates" which we have not agreed to. Everytime the software wants us to update our software and there seems to be no function to disable this intrusion into our system. The original question is from 9 months ago and did not ask that at all. (Because as Dave CCleaner stated in post 2 CCleaner didn't do what you say at that time). Yours is a different question that applies now that CCleaner has changed, and the answer is simply to use Custom Clean and not Health Check. Health Check will always check for software updates, it is meant to do that.Custom Clean does not check for software updates at all. (If you want to check for software updates when using Custom Clean then you have to use the seperate Software Updater tool, which is what the OP was about). To make CCleaner use Custom Clean as the default cleaning method then go to Options>Settings and change CCleaner Home Screen to 'Custom Clean'. Once you have done that it will then use Custom Clean every time, (and not check for software updates) unless you specifically click on Health Check. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
kenzach Zacher Posted April 1, 2020 Share Posted April 1, 2020 I have ccleaner professionsl plus.on my computer had been working for a long time.however on the 29/3 /20 it stopped working. I have had a professional work on my computer and the only way to resolve the problem was to disable m my lifetime paid malwarebytes programme. Can you please rectify this problem for me so i do not have to delete ccleaner from my computer prior to this problem i have enjoyed using your programme Regards Ken Link to comment Share on other sites More sharing options...
Admin Dave CCleaner Posted April 1, 2020 Admin Share Posted April 1, 2020 @kenzach Zacher: this has nothing to do with software updater. If you are having a problem with malwarebytes please start your own thread, or add to one of the other threads where people are having problems with AV companies being too short-staffed to keep their whitelists up-to-date at the moment, Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Android - CCleaner Browser - Recuva - Speccy - Kamo] - Product Support Looking for your licence key, expiry date or download link? Check here first: https://www.ccleaner.com/support/license-lookup To find out how we protect your privacy - read CCleaner's Data Factsheet. What's new? Check the latest CCleaner for Windows release notes. Link to comment Share on other sites More sharing options...
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