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McAfee + Ccleaner


Dutchee

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It will be blocking it as a PUP (Potentially Unwanted Programme) rather than a virus. This will be because of the Avast/Chrome offer included in the download of the 'standard' installer.

You could make the CCleaner downloads an exception in McAffee.

Or you could visit the CCleaner 'builds' page and download either the 'Slim' installer which doesn't contain the offer, or the 'Portable' version which is a zip file and doesn't have an installer.
https://www.ccleaner.com/ccleaner/builds

(Most regulars here use the Slim or Portable to avoid any chance of getting an unwanted Avast install).

*** Out of Beer Error ->->-> Recovering Memory ***

Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:
https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043

 

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impossible to do that. Have tried all the options, every option directly shows "ccleaner setup is removed, contains a possible virus". Have put protection and firewall on off, but tht does not help.

So what can I do?

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4 hours ago, Dutchee said:

 "ccleaner setup is removed, contains a possible virus".

I'm interested in that message, the standard installer is called "ccsetup555.exe" not "ccleaner setup".

Could you give us a screenshot of the actual message?

Where are you trying to get the download from?

I can currently find at least 2 supposedly CCleaner downloads that are blocked by my malwarbytes browser extension, - because they are not CCleaner but something else pretending to be CCleaner. (Probably something malicious).
Here's just one of them that was blocked when I attempted to download it a minute ago:

image.png.deeed661c746615f674801092f317479.png

Of course the genuine CCleaner, downloaded from Piriform (or Filehippo) does not get blocked.

*** Out of Beer Error ->->-> Recovering Memory ***

Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:
https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043

 

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It does sound like it's another False Positive in McAfee.
FP's happen and the problem stops when the anti virus definitions get updated.

As said above, to get round most FP's don't use the 'standard procedure'.
Go to the builds page that both myself and Hazelnut gave you a link to and download the 'Slim' installer from there. (It's the bottom one of the 3 options).
You will actually get the new version 5.56 which has only just been released today.

I've just checked it on virustotal and it's perfectly clean, even McAfee says so.

If you are still having problems then try manually updating your McAfee to the latest definitions (They update them daily).
 

*** Out of Beer Error ->->-> Recovering Memory ***

Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:
https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043

 

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11 hours ago, nukecad said:

I'm interested in that message, the standard installer is called "ccsetup555.exe" not "ccleaner setup".

Maybe it's from the text that's shown during setup in the title bar which is:
CCleaner v#.## Setup

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Good to hear it's sorted out for you.

It's not clear whether it's because of the new version, or because McAfee updated their definitions, or both. But as long as it worked that's what matters.

*** Out of Beer Error ->->-> Recovering Memory ***

Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:
https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043

 

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