LoneTexan Posted March 13, 2019 Share Posted March 13, 2019 I have never before had installation problems with CCleaner but the last two updates WILL NOT install at all. I read that Malware Bytes Premium interferes. But I have the non premium version so that should not a conflict. I have tried logging in as administrator and still will not install either version (downloads fine but will not install). I am running Windows10 fully updated and there have been no changes to the computer since I downloaded and used v.5.53. I have used both Firefox and Edge to see if it was caused by a browser and still fails under either. Driving me crazy (especially with the incessant reminders to upgrade to the latest version) and just need to know step-by-step how to fix this. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted March 13, 2019 Moderators Share Posted March 13, 2019 See if any of these help ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
LoneTexan Posted March 13, 2019 Author Share Posted March 13, 2019 Seems to have fixed it by renaming the ccleaner.exe to ccleaner.old and ccleanerupdate.exe to .old. Will this be a continuing problem with every update from now on? Link to comment Share on other sites More sharing options...
Moderators Andavari Posted March 13, 2019 Moderators Share Posted March 13, 2019 It's been an issue for about 2 years now that's become more common in recent months. The publisher Piriform however do know about the issue. Link to comment Share on other sites More sharing options...
GentlemanJim Posted March 13, 2019 Share Posted March 13, 2019 I also ran into "Error Opening file for writing" for the ccleaner64.exe file. The solution for me was to have the folder for the CCleaner files open and at that point change the extension to .old and then click on the Retry button. The update proceeded until hitting the branding.dll file. So, I did the same thing: changed the extension for that file to .old and clicked on Retry. The update then completed the task and I was updated to version 5.55.7108. Link to comment Share on other sites More sharing options...
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