Jump to content

Installation Failure in 5.54 and 5.55


Recommended Posts

I have never before had installation problems with CCleaner but the last two updates WILL NOT install at all.   I read that Malware Bytes Premium interferes.   But I have the non premium version so that should not a conflict.   I have tried logging in as administrator and still will not install either version (downloads fine but will not install).   I am running Windows10 fully updated and there have been no changes to the computer since I downloaded and used v.5.53.    I have used both Firefox and Edge to see if it was caused by a browser and still fails under either.   Driving me crazy (especially with the incessant reminders to upgrade to the latest version) and just need to know step-by-step how to fix this.

Link to comment
Share on other sites

  • Moderators

See if any of these help

 

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

Support at https://support.ccleaner.com/s/?language=en_US

Pro users file a PRIORITY SUPPORT via email support@ccleaner.com

Link to comment
Share on other sites

I also ran into "Error Opening file for writing" for the ccleaner64.exe file. The solution for me was to have the folder for the CCleaner files open and at that point change the extension to .old and then click on the Retry button. The update proceeded until hitting the branding.dll file. So, I did the same thing: changed the extension for that file to .old and clicked on Retry. The update then completed the task and I was updated to version 5.55.7108.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.