divemaster Posted April 8, 2019 Share Posted April 8, 2019 I would guess it is just a bug or poor planning, took me awhile to figure out what was going on. Can't complain since I use the free version, wouldn't be happy if I was using paid version. Link to comment Share on other sites More sharing options...
serruf Posted April 9, 2019 Share Posted April 9, 2019 Problems with beta remained in CCleaner 5.56.7144 : instrument Cookies to Keep’ list just doesn't see all the cookies In Mozilla Firefox 60.6.1 esr (64-bit) Link to comment Share on other sites More sharing options...
nk2u2000 Posted April 9, 2019 Share Posted April 9, 2019 I have the exact same problem with Firefox. Does not show/see the cookies and does not delete them all. Link to comment Share on other sites More sharing options...
MrByl Posted April 10, 2019 Share Posted April 10, 2019 Go to "Options-Advanced" Uncheck the box that says "show prompt to backup registry issues" Link to comment Share on other sites More sharing options...
Moderators Nergal Posted April 10, 2019 Moderators Share Posted April 10, 2019 52 minutes ago, MrByl said: Go to "Options-Advanced" Uncheck the box that says "show prompt to backup registry issues" That seems a bad idea and has no impact on the problem described in this thread ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
Miss Cellany Posted April 16, 2019 Share Posted April 16, 2019 Just installed free version 5.56.7144, thinking "Cookies On Computer" would finally populate. It did not. Several versions ago (don't know which), it was working but this problem has been present for quite some time now. Do the paid versions have this problem? Link to comment Share on other sites More sharing options...
Moderators Andavari Posted April 16, 2019 Moderators Share Posted April 16, 2019 It wouldn't matter in this situation if you had the paid Pro version or free version. Link to comment Share on other sites More sharing options...
eric1000 Posted May 22, 2019 Share Posted May 22, 2019 Hello. I use 5.57.7182 portable CCleaner with last Fierfox and last Windows 10,64 bits. There are 4 cookies inefaceable: 1 avast,1 ccleaner,1 ccleanercloud and piriform. How to remove that 4 cookies?Thanks. Regards. Link to comment Share on other sites More sharing options...
Moderators Andavari Posted May 22, 2019 Moderators Share Posted May 22, 2019 Those are put there by CCleaner itself, located in the Cookies to Keep area so it won't delete them. You can find those located in CCleaner at: Options > Cookies Link to comment Share on other sites More sharing options...
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