georgeradul Posted February 24, 2019 Share Posted February 24, 2019 Hello, I deep scanned my external hard drive after i did a format by mistake. It took 17 hours because i had 1Tb of data on it. After the scanning finished i realized i have to recover files by folder so it would be easier to reorganize them, so i sorted the files by clicking on the "Path" tab and i recovered the first folder on another external hard drive. After recovery has finished the Recuva window was in the taskbar and did not opened until i went to task manager, right clicked Recuva and selected the "Bring to front" option. Now the problem is that Recuva window looks inactive because the titlebar is grey and everywhere i click on the window it plays the default "Asterisk" Windows sound and nothing happens. It looks like there's another pop-up window of Recuva that doesn't shows. I tryied to find another windows of Recuva wit Win+Tab and Alt+Tab keys but the only window i see is the one with the search results. In Task manager in Analyze wait chain it says that recuva64.exe is running normally. Is there a way to fix this so i don't have to rescan and wait another 17 hours again? Link to comment Share on other sites More sharing options...
Moderators Andavari Posted February 24, 2019 Moderators Share Posted February 24, 2019 Difficult to find any useful info via a web search for this. However someone had what I suppose is a similar issue with a completely different program on Win7 and was told to use just the ALT key. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted February 24, 2019 Moderators Share Posted February 24, 2019 Only thing I found was a post from the above poster https://www.cnet.com/forums/discussions/inactive-window/ Have you checked in hidden taskbar items that Recuva popup isn't there? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
georgeradul Posted February 24, 2019 Author Share Posted February 24, 2019 Yes, i checked in the taskbar and there was only a Recuva window, the Recuva process in task manager was at 0% CPU and GPU, also in Task Manager the disk i was scanning was at 0%, so i closed the program and runned another depp scan again thinking that the app freezed maybe because of the large number of files sorted (100K). Now i have to wait again. 15hours remaining . Is it true that the more scannings i do, the less chances i have to have to find my files in excellent status? Link to comment Share on other sites More sharing options...
Moderators Andavari Posted February 25, 2019 Moderators Share Posted February 25, 2019 Re-scanning should not affect your files. However any writing to the disk such as stuff Windows does automatically, or any new files written to the disk have the potential to overwrite what you need to recover. Link to comment Share on other sites More sharing options...
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