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Recuva inactive window


georgeradul

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Hello,

I deep scanned my external hard drive after i did a format by mistake. It took 17 hours because i had 1Tb of data on it.

After the scanning finished i realized i have to recover files by folder so it would be easier to reorganize them, so i sorted the files by clicking on the "Path" tab and i recovered the first folder on another external hard drive. After recovery has finished the Recuva window was in the taskbar and did not opened until i went to task manager, right clicked Recuva and selected the "Bring to front" option. 

Now the problem is that Recuva window looks inactive because the titlebar is grey and everywhere i click on the window it plays the default "Asterisk" Windows sound and nothing happens. It looks like there's another pop-up window of Recuva that doesn't shows. I tryied to find another windows of Recuva wit Win+Tab and Alt+Tab keys but the only window i see is the one with the search results. 

In Task manager in Analyze wait chain it says that recuva64.exe is running normally.

Is there a way to fix this so i don't have to rescan and wait another 17 hours again?

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Only  thing I found was a post from the above poster

 https://www.cnet.com/forums/discussions/inactive-window/

Have you checked in hidden taskbar items that Recuva popup isn't there?

 

Support contact

https://support.ccleaner.com/s/contact-form?language=en_US&form=general

or

support@ccleaner.com

 

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Yes, i checked in the taskbar and there was only a Recuva window, the Recuva process in task manager was at 0% CPU and GPU, also in Task Manager the disk i was scanning was at 0%, so i closed the program and runned another depp scan again thinking that the app freezed maybe because of the large number of files sorted (100K). Now i have to wait again. 15hours remaining :wacko:.

Is it true that the more scannings i do, the less chances i have to have to find my files in excellent status?

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