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CCleaner doesn't appear to clean


hektorboy

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Try in CCleaner options going to Advanced.

Where is says at the top ''Cleaning results level of detail'' select Advanced  Report

Close CC and then open it again and clean. What amount does it show now?

 

Support contact

https://support.ccleaner.com/s/contact-form?language=en_US&form=general

or

support@ccleaner.com

 

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So are you saying that the recycle bin shows as empty but CCleaner says it isn't?

If that is so then you may have a corrupt recycle bin. See here

https://forum.piriform.com/topic/42673-corrupted-recycle-bin-fix/

 

 

Support contact

https://support.ccleaner.com/s/contact-form?language=en_US&form=general

or

support@ccleaner.com

 

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Cleaning Complete - (16.448 secs)
------------------------------------------------------------------------------------------
6,129 MB removed.
------------------------------------------------------------------------------------------
Advanced Report
------------------------------------------------------------------------------------------
Microsoft Edge - Internet Cache 177,567 KB 4,335 files 
Microsoft Edge - Internet History 0 KB 4 files 
Microsoft Edge - Cookies 10 KB 25 files 
Microsoft Edge - Download History 0 KB 1 files 
Internet Explorer - Temporary Internet Files 9,516 KB 232 files 
Internet Explorer - Cookies 1 KB 1 files 
System - Empty Recycle Bin 6,079,066 KB 2 files 
System - Temporary Files 1,409 KB 19 files 
System - Windows Log Files 8,899 KB 33 files 

------------------------------------------------------------------------------------------
5.00 MB to be removed. (Approximate size)
------------------------------------------------------------------------------------------
Details of files to be deleted (Note: No files have been deleted yet)
------------------------------------------------------------------------------------------
Internet Explorer - Temporary Internet Files 5,121 KB 1 files 
------------------------------------------------------------------------------------------
C:\Users\My-PC\AppData\Local\Microsoft\Windows\INetCache\Low\SuggestedSites.dat 5,121 KB
Cleaning Complete - (6.932 secs)
------------------------------------------------------------------------------------------
5,942 MB removed.
------------------------------------------------------------------------------------------
Advanced Report
------------------------------------------------------------------------------------------
Internet Explorer - Temporary Internet Files 5,121 KB 1 files 
Internet Explorer - Cookies 1 KB 1 files 
System - Empty Recycle Bin 6,079,066 KB 2 files 
------------------------------------------------------------------------------------------
C:\Users\My-PC\AppData\Local\Microsoft\Windows\INetCache\Low\SuggestedSites.dat 5,121 KB
C:\Users\My-PC\AppData\Local\Microsoft\Windows\INetCookies\deprecated.cookie 1 KB
C:\$Recycle.Bin\S-1-5-21-954191706-1288892158-3959001685-1001\$RENBY0E.ipsw 3,039,533 KB
C:\$Recycle.Bin\S-1-5-21-954191706-1288892158-3959001685-1001\$RENBY0E.ipsw 3,039,533 KB
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If you right-click on the recycle bin (which shows under System on the left hand side panel of ccleaner) and click on 'clean empty recycle bin' does it still show as having something in it if you analyse it afterwards? 

 

Support contact

https://support.ccleaner.com/s/contact-form?language=en_US&form=general

or

support@ccleaner.com

 

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