Jackster56 Posted February 16, 2019 Share Posted February 16, 2019 Hi, I have recently renewed my subscription, but I still keep constantly getting a popup reminder. How can I stop this? Thanks in advance. Link to comment Share on other sites More sharing options...
Moderators nukecad Posted February 16, 2019 Moderators Share Posted February 16, 2019 There is an Avast cookie that CC puts on your system. Among other things it notes that you have seen the popup and not to show it again. It should be in the 'Cookies to keep' by default. If you take it out of cookies to keep it will be deleted when you clean and the popup will come back. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
Jackster56 Posted February 16, 2019 Author Share Posted February 16, 2019 Thanks, that's a big help. I will have a look now. much appreciated. Jackster. Link to comment Share on other sites More sharing options...
Moderators nukecad Posted February 17, 2019 Moderators Share Posted February 17, 2019 More about the cookie(s): *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
Guest Ben CCleaner Posted February 18, 2019 Share Posted February 18, 2019 The issue here is not relating to cookies. @Jackster56 I can see that you have renewed your license but it has not been activated in the product. Please navigate to Options > About> License Information > Register New Key and enter your license details as they appear in the purchase email. Feel free to message me directly if you need any futher assistance. Link to comment Share on other sites More sharing options...
Boomer47 Posted June 13, 2019 Share Posted June 13, 2019 I have a new license, have used cut and paste, program will not accept my keys. ccleaner plus pro . Link to comment Share on other sites More sharing options...
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