Jump to content

incomplete Update of CCleaner Professional


Dan T

Recommended Posts

Hi, I'm a  first time user of this forum. I went to the Support page of Piriform and it lead me here. Thanks all good.

I'm trying to update my CCleaner Professional and I keep getting a message " CCleaner64.exe wont open and CCleaner\branding.dll wont open".

I went into the setting of Malwarebytes and turned off Ransomware Protection as suggested but it made no difference.

 

Has anyone had to deal with this? What's the fix or work around?

Dan

Link to comment
Share on other sites

  • Moderators

It's a common issue (your post is the second today) and is caused by CCleaner still running in the background, as CCleaner64.exe is still running the upgrade can't replace it.

Try the steps given here:

https://forum.piriform.com/topic/53111-fail-to-install-ccleaner-pro-v5516939/?tab=comments#comment-302097

*** Out of Beer Error ->->-> Recovering Memory ***

Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:
https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043

 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.