Jump to content
CCleaner Community Forums
SWBB

can't install ccleaner

Recommended Posts

Trying to download CCleaner. The download shows on my pc, but, it will not install. Have tried all suggestions, but still not installing. I just purchased this computer (Dell Inspiron 5000, all in one) with Windows 10 operating system. Any help would be appreciated.

Share this post


Link to post
Share on other sites

g'day swbnb and welcome.

what suggestions have you tried?
what error are you getting?

have you tried this;

uninstall your current version first.
then go into the Program Files folder for CC and delete its contents
    (keep the .ini file if you have customised settings)
download the latest build from here; https://www.piriform.com/ccleaner/builds (or use FileHippo for previous versions)
reboot the PC then install CC from your downloaded file.
if you need to convert this Free version to the Pro, go to Options > About and enter your license key.

if no luck, try the install with the PC in Safe Mode.
or try the Slim or Portable builds to see if they work.

Share this post


Link to post
Share on other sites

Downloaded the appropriate build (ccsetup552_pro.exe). I can only install it in Safe Mode. I can only run it in Safe Mode. Once I switch back to normal mode, CCleaner gives and error message. Once I clear the error message, CCleaner shuts down.

Capture2.JPG

Share this post


Link to post
Share on other sites

i completed the 2 steps of installation.. but unable to get the 3rd step to complete the installation process... what should i do? 

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×
×
  • Create New...