lauriedharma Posted January 14, 2019 Share Posted January 14, 2019 I have updated subscription for 2019 registered V5.51.6939 (64Bit) Pop Up Reminder keeps on popping up. It is annoying. How do I remove it. I have email to the publisher no response so far, very disappointing. Please can anyone advise how to stop it. Lauriedharma Link to comment Share on other sites More sharing options...
Guest Ben CCleaner Posted January 14, 2019 Share Posted January 14, 2019 Hi Lauried, I believe the issue here is that your application is still on an old expired license key. I have sent you a DM with insructions on how to activate your new license key. Thanks, Ben Link to comment Share on other sites More sharing options...
matttt Posted May 22, 2019 Share Posted May 22, 2019 I have the same issue. I have renew my subscription but the pop up keeps coming. Tried to reinstall CCleaner and re-enter my activation key but with no results. This is REALLY annoying !! Using v5.57.7182 (64-bit) on Windows 10 latest update to date. Link to comment Share on other sites More sharing options...
Admin Dave CCleaner Posted May 23, 2019 Admin Share Posted May 23, 2019 14 hours ago, matttt said: I have the same issue. I have renew my subscription but the pop up keeps coming. Tried to reinstall CCleaner and re-enter my activation key but with no results. This is REALLY annoying !! Using v5.57.7182 (64-bit) on Windows 10 latest update to date. You may have been given a fresh activation key when you renewed your subscription? If so be sure to use that new one. If you are still having problems, paid customers such as yourself can get direct personal priority customer support here. They can sort out any weirdness that may be happening with your account. Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Android - CCleaner Browser - Recuva - Speccy - Kamo] - Product Support Looking for your licence key, expiry date or download link? Check here first: https://www.ccleaner.com/support/license-lookup To find out how we protect your privacy - read CCleaner's Data Factsheet. What's new? Check the latest CCleaner for Windows release notes. Link to comment Share on other sites More sharing options...
matttt Posted May 25, 2019 Share Posted May 25, 2019 Ok, thx for your quick answer ! I've contacted the support and waiting for theme to answer. Link to comment Share on other sites More sharing options...
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