Iowa Posted November 22, 2018 Share Posted November 22, 2018 Despite my username I live in the UK. My ISP is BT (British Telecom). I have 3 email addresses (all in my own name) at BT, Gmail, and Hotmail. Recently I tried to contact the US TV channel, CNN, from their own website. I'm not sure if CNN received the message as a poster does not always receive a reply. I assumed my email would be sent thru' my ISP email address, but it did not show up in the sent column. Would such a message sent from a form on a website go thru' the address provided by the poster's ISP or have I got this wrong? Link to comment Share on other sites More sharing options...
Moderators nukecad Posted November 22, 2018 Moderators Share Posted November 22, 2018 It would depend on how the website has configured their contact form. It could be sent straight from their wepage with no reference to your email unless you provide it. If it does rely on your email then it would usually open your email editor and pre-fill their address for you to send them an email. If it doesnt open your email application then they won't have your address unless you give it. There are still many out there who don't have or never use email. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
Iowa Posted November 28, 2018 Author Share Posted November 28, 2018 So if they do not open my email editor it is not possible for them to contact me unless I provided my address and I would, therefore, be unable to know, for certain, if they had received the email. If it does rely on my email address then the one used will, presumably, be the address linked to my ISP. and so my email should appear in the sent column? Link to comment Share on other sites More sharing options...
Moderators nukecad Posted November 28, 2018 Moderators Share Posted November 28, 2018 That's right. Well not quite, it depends on how you have you computer/apps configured to use you email. But if there is nothing showing as 'sent' in your email account then they have used a contact form and not your email. Many websites have forms that will send them a message without gathering your details. (Always providing this was CNN). *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
Iowa Posted November 29, 2018 Author Share Posted November 29, 2018 Thanks for the information! As an after thought, and probably showing my ignorance after needing to edit this post, how do I work out if I have my "computer/apps configured to use" my email. Unless the answer is fairly simple, and not too technical, don't bother with a reply. I will leave that judgement up to you! Link to comment Share on other sites More sharing options...
Moderators nukecad Posted November 29, 2018 Moderators Share Posted November 29, 2018 To use your browser as an example: if when you use a 'Contact Us' button (or similar) from a website it gives you a form to fill then it's not using, doesn't need to use, your email. (It sends the form directly from the website without even touching your email account). If however it does need use your email then either: It will open your email editor that your browser app is set to use; Or if you haven't set which email to use it will give you an error message, or box to chose one. This link shows an example of how this is set up in fireox, it's similar with other browsers:https://support.mozilla.org/en-US/kb/change-program-used-open-email-links It also tells you there how to set the default 'mail client' for the computer system to use. Basically- Settings>Apps>Default apps>email This is what will be used by the system, for instance if/when you right click a file and 'Send To > mail recipient'. It will also be the default mail client by other apps, Word, Exel, etc. (Unless you override it in the settings of that particular app). *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
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