Jump to content
CCleaner Community Forums

License Key


Recommended Posts

Hi. I purchased the professional version back in July. Only just got round to installing it. Screen asked for 2 things

Line one .. Name

Line two .. the license key, 5 boxes with a combination of 4 in each.

I've done the above. Below those lines it gives 3 blue options.

Register Purchase Cancel

If I hit Register, says 'registration info invalid..etc.

Try again with the Purchase button. Takes me to the page requesting payment ! I've already paid for it hence the license key and PayPal receipt.

Help please

Kind Regards Andy

Link to post
Share on other sites
  • Moderators

Make sure the name you're putting in is the same as what you registered. Iirc it's your email address, but i'd check the message you received from piriform (the register button you pressed is the correct one).

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND AT  https://support.piriform.com/hc/en-us and  https://www.ccleaner.com/docs

Pro users file a PRIORITY SUPPORT request at https://support.piriform.com/hc/en-us/requests/new

link to WINAPP2.INI explanation

Link to post
Share on other sites
  • Moderators

I've pointed admins to your post.

I presume you have already tried to contact Piriform via email?

support@ccleaner.com

or

https://support.piriform.com/hc/en-us/requests/new

 

CCleaner documentation can be found here

https://www.ccleaner.com/docs/ccleaner

Support contact

https://support.piriform.com/hc/en-us/requests/new

support@ccleaner.com

 

Link to post
Share on other sites

Hi Andy007 , all i can tell you is that CCleaner has a free program and a Pro Edition which you pay a yearly cost , but the free edition is , of course , free.. If you purchased the Pro Edition they send you a license key of 20 characters will alpha and numbers. You have to type in that license key into the 5 boxes and then you can use the Pro Edition if you indeed purchased it. Hope this helps.  Don Barajas

Link to post
Share on other sites
  • Moderators

@dbarajas

Hi,

It's a lot easier on the eyes for readers of your post if it's in the default black colour and not bright purple..

Just a hint  :)

 

CCleaner documentation can be found here

https://www.ccleaner.com/docs/ccleaner

Support contact

https://support.piriform.com/hc/en-us/requests/new

support@ccleaner.com

 

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...