Mandar Khire Posted September 28, 2018 Share Posted September 28, 2018 (edited) I subscribe for CCleaner Professional Version 5.46.6652 (64 Bit). I am using Updated Windows 10 Pro. Now I am using Version 5.47.6716 as it Automatically Updated. I store CCleaner in F:\Applications\Piriform\CCleaner. I use command for Shut Down my Laptop. Command is 'shutdown.exe /s /t 00'.When I use command & Shut Down my Laptop, then after start, I can see there is No CCleaner automatically start. But When I Shutdown my Laptop by 'Select Start and then select Power > Shut down', then CCleaner start normally. I found 4 ways to find out startup apps. 1. 'shell:startup' 2. Settings - Apps - Startup 3. Startup tab of Task Manager 4. Registry (In it, HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run) All Screenshots, here I attached. You might ask me why you use shutdown command, my answer is 1. https://social.technet.microsoft.com/Forums/windows/en-US/3a6a2ed8-c6e2-4941-a31c-f1ca5b2a450c/why-shutdown-doesnt-reset-the-quotup-timequot-counter?forum=win10itprogeneral 2. https://www.winhelponline.com/blog/incorrect-uptime-taskmgr-wmi-refresh/ So after study these 2 links I started to use shutdown command. For CCleaner related:- If other apps works perfectly as per instruction even after shutdown command, why CCleaner not? Need to debug it & find out root cause of this scenario. When I 'Request' to Customer Support, I got Answer as follows:- At 07-Sep-2018 "As for the rest, it may indeed be a bug so I will submit it to development for further research." And marked Request as Solved. When I asked about 'Solved' Status, I got Answers as follows:- "You have not received an update to this because you wouldn't anyway. But besides that, it could realistically takes months for development to get around to looking at this particular issue since you are the only one who has reported it.As I said previously, this is most likely just a limitation of the Windows OS when the command prompt is used to shutdown the computer, it shuts it down completely.I will send a nudge to development, but I would not expect a personalized update on it. It will probably be announced in the Newsletter for the particular version that it is finally addressed on." If in this forum anyone know the work around for this please write here as answer.Waiting for reply. Thanks, Edited September 28, 2018 by Mandar Khire Story was incomplete. now Complete. Link to comment Share on other sites More sharing options...
Moderators Andavari Posted September 29, 2018 Moderators Share Posted September 29, 2018 You could try a workaround, that is have CCleaner automatically clean and shutdown the computer for you, it's in the documentation here. Then when you start your computer again see if that fixes the issue. Example: "F:\Applications\Piriform\CCleaner\CCleaner.exe" /AUTO /SHUTDOWN Link to comment Share on other sites More sharing options...
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